The Business Resource Center is where we provide
tools to award-winning companies to help their business prosper. We are privileged to offer these
resources to the elite group of Pulse of the City News Star Award Winners.
You earned the Star Award because our customer satisfaction research shows that you have won your customers’
“Stamp of Approval” for Exceptional Customer Experience.
Our Pulse Marketing Consultants are available to provide you with real marketing solutions.
Please feel free to contact them to answer any questions that you may have as you navigate through
both our Consumer Website and our Business Resource Center. 866-732-9500
--- Pulse of the City News
We commit to both consumers and businesses to deliver comprehensively researched and accurately reported customer service information nationwide for the building and construction industry. For companies with superior customer satisfaction performance, as revealed by our research, we provide services to aid them in promoting their businesses and managing their reputation. Our evaluation system combines data collected from nominations, online and other customer reviews, surveys, blogs, social networks, business-rating services, and other honors and accolades — all expressing the voice of the customer for a fair and balanced report.
Earned the Award, Now What?
Winning the Pulse of the City News Customer Satisfaction Award instantly distinguishes your company as a leader in the building and construction industry. People have greater faith in award-winning companies and see the honor as an indication that the service you provide can be trusted. Your company is highly ranked, and we encourage you to take advantage of the benefits that come with your award and recognition. Proper marketing will help your business create new interest and generate new revenue. Showcase your award in your facility and on your website to help you:
Make the Most of Your Award Status
The Pulse of the City News rating system, developed to annually measure customer satisfaction in the building and construction industry, has been rating companies based on research conducted during the past six years. It reflects countless hours of research analyzing thousands of customer reviews from multiple sources in an effort to provide vital information to our readers who are building owners, procurement directors, key estimators and project team leaders in the building and construction industry. And now this valuable information is available to you and your business.
Manage Your Reputation
We are all aware of the many horror stories of respected brands that were tarnished by one or two negative reviews. In some cases these reviews have been planted by competitors or disgruntled, terminated employees. Pulse of the City News’ research department developed a way to help companies protect their brands and their reputations by analyzing data from multiple sources to determine their annual customer satisfaction rating.
Now, companies are protected by a third-party-credible rating system they can trust. The Pulse of the City Customer Satisfaction Award gives comfort and confidence to potential customers while helping retain existing customers.
Order Custom Marketing Packages to Attract New Business
In honoring you with its customer satisfaction award, Pulse of the City News has given you the recognition that can ignite a wave of enthusiasm among customers, potential customers, staff and the community. Promoting this award in the right way will contribute to the development of a brand of excellence that will attract new business, build customer loyalty, and motivate staff and management. Pulse’s marketing support now provides you resources and tools to maximize the benefits of your success.
Pulse takes great pride in acknowledging companies that have excelled inproviding the ultimate customer experience. The Pulse award winners truly understand the value of the Pulse Customer Satisfaction Award, which can be essential in attracting new business and retaining current customers. Read, in their words, what some of "our customers” are saying about the award….