Who is best positioned to know what your customers are saying about your company and its products and services? In most cases it is your staff.
Who is in the best position to provide excellent customer service and help keep customers coming back? In most cases it is your staff.
Who is most likely to determine whether you have happy customers telling their friends and colleagues about your service? Your staff!
And who can damage your reputation and harm your ability to attract new business or keep customers? In most cases it is your staff.
And what does research show is even more important to motivating your staff than money? Yes, research shows money is NOT the number-one motivator. Recognition and appreciation are!
So, now that you’ve received top ratings for customer satisfaction, why wouldn’t you share the news with your staff? They helped you earn this award. This is the perfect chance to recognize them, thank them, honor their efforts and encourage them to keep the momentum going.
Our certificates and plaques of appreciation will send a thank you to your staff, acknowledging their efforts in earning the award and reminding them how important it is that they continue to provide the customer experience that will keep customers coming back.