Course Description:
The challenges in contemporary organizations require leaders to excel in communication. Basic communication skills are insufficient for working with customers and leading individuals and teams to optimal performance. This program is designed to equip leaders with the higher level skills and techniques necessary to initiate and sustain an open, interactive, and productive workplace.
This course is based upon active learning, with rich, interactive exercises, case studies, and applied experiences.
Learning Objectives:
At the end of this course, participants will be able to:
Outcome:
Enhanced leader communication skills resulting in higher levels of enterprise interactivity, team communication, customer satisfaction, and streamlined productivity.